We are looking for an experienced and energetic Assistant Trampoline Park Manager to support the management team in overseeing daily operations of a dynamic trampoline park and leisure facility.
📌 Position: Assistant Trampoline Park Manager
Number of Vacancies: 1
Location: Saudi Arabia
Industry: Leisure, Entertainment & Hospitality
Employment Type: Full-Time
Hiring Type: Direct Hire
🔹 Key Responsibilities
- Support the Park Manager in overseeing day-to-day park operations.
- Supervise employees and ensure smooth execution of operational shifts.
- Monitor compliance with park safety rules, operational procedures, and company standards.
- Ensure trampoline courts and guest areas are maintained to required safety standards.
- Handle customer complaints, feedback, and escalations professionally.
- Manage peak-time operations and ensure adequate staff coverage.
- Assist with employee training, onboarding, scheduling, and performance monitoring.
- Support incident reporting and ensure appropriate procedures are followed.
- Monitor cleanliness, presentation, and overall operational standards.
- Work closely with reception, court monitors, F&B, cleaning, and kitchen teams.
- Promote excellent guest experiences and maintain high customer satisfaction.
- Support the Park Manager with daily reports and operational follow-ups.
🔹 Requirements
- Previous supervisory or assistant management experience.
- Experience in hospitality, leisure, entertainment, retail, or customer-focused operations is preferred.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Ability to work effectively during busy periods.
- Strong problem-solving and decision-making skills.
- Safety-conscious with a hands-on approach to operations.
- Flexible to work shifts, weekends, and public holidays when required.