We are hiring friendly, professional, and customer-focused individuals for Reception / Front of House positions at a modern trampoline park and leisure facility.

📌 Position: Receptionist / Front of House

Number of Vacancies: 4–5
Location: Saudi Arabia
Industry: Leisure, Entertainment & Hospitality
Employment Type: Full-Time
Hiring Type: Direct Hire

🔹 Key Responsibilities

• Welcome guests warmly and provide professional customer service.
• Manage guest check-ins and registrations.
• Process bookings, waivers, payments, and admissions.
• Handle telephone and email enquiries.
• Assist customers with birthday party and group event bookings.
• Provide accurate information regarding park activities, packages, and policies.
• Operate POS systems and process transactions accurately.
• Handle cash and card payments according to company procedures.
• Manage customer queries and resolve basic issues professionally.
• Coordinate with court monitors, party hosts, and management.
• Maintain an organized, clean, and professional reception area.
• Support smooth guest flow during peak periods.

🔹 Requirements

• Previous reception, front office, retail, hospitality, or customer service experience preferred.
• Excellent verbal and interpersonal communication skills.
• Friendly and professional personality.
• Strong customer service orientation.
• Basic computer and POS system knowledge.
• Good numerical and organizational skills.
• Ability to work in a fast-paced environment.
• Flexible to work shifts, weekends, and public holidays.