{"id":102427,"date":"2026-10-13T08:37:09","date_gmt":"2026-10-13T08:37:09","guid":{"rendered":"https:\/\/premiumsolutions.qa\/?post_type=awsm_job_openings&#038;p=102427"},"modified":"2026-10-13T08:37:10","modified_gmt":"2026-10-13T08:37:10","slug":"patient-affairs-public-relations-manager","status":"publish","type":"awsm_job_openings","link":"https:\/\/premiumsolutions.qa\/ar\/jobs\/patient-affairs-public-relations-manager\/","title":{"rendered":"Patient Affairs &amp; Public Relations Manager"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><br><strong>Industry:<\/strong> Healthcare \/ Hospital<br><strong>Location:<\/strong> Qatar<br><strong>Job Posting Date:<\/strong> 13 October 2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Job Summary<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A leading hospital in Qatar is seeking an experienced Patient Affairs &amp; Public Relations Manager to oversee patient relations, enhance patient satisfaction, manage complaints, and strengthen communication between patients, families, hospital departments, and external stakeholders. The ideal candidate must have a strong background in hospital operations, patient experience, and healthcare public relations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Responsibilities<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Oversee patient affairs, customer service, and public relations activities across the hospital.<\/li>\n\n\n\n<li>Develop and implement strategies to improve patient satisfaction, experience, and service quality.<\/li>\n\n\n\n<li>Manage patient complaints, grievances, feedback, and escalated cases professionally and promptly.<\/li>\n\n\n\n<li>Ensure effective communication between patients, families, medical teams, administration, and other hospital departments.<\/li>\n\n\n\n<li>Establish and maintain patient relations policies, service standards, and complaint-handling procedures.<\/li>\n\n\n\n<li>Monitor patient satisfaction surveys, service quality indicators, and patient feedback trends.<\/li>\n\n\n\n<li>Coordinate with clinical and non-clinical teams to resolve service-related issues and improve patient experience.<\/li>\n\n\n\n<li>Manage public relations activities and maintain positive relationships with external stakeholders.<\/li>\n\n\n\n<li>Ensure compliance with applicable healthcare regulations, patient rights, confidentiality requirements, and hospital policies.<\/li>\n\n\n\n<li>Prepare reports on patient satisfaction, complaints, service performance, and improvement initiatives.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Qualifications &amp; Requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bachelor\u2019s degree in Healthcare Administration, Hospital Management, Public Relations, Business Administration, or a related field.<\/li>\n\n\n\n<li><strong>Mandatory experience in a hospital or healthcare organization.<\/strong><\/li>\n\n\n\n<li>Proven experience in patient affairs, patient relations, hospital customer service, or healthcare public relations management.<\/li>\n\n\n\n<li>Strong knowledge of patient experience management, complaint resolution, and healthcare service standards.<\/li>\n\n\n\n<li>Excellent communication, interpersonal, conflict-resolution, and leadership skills.<\/li>\n\n\n\n<li>Ability to manage sensitive patient concerns with professionalism, discretion, and confidentiality.<\/li>\n\n\n\n<li>Strong organizational, analytical, and problem-solving abilities.<\/li>\n\n\n\n<li>Knowledge of Qatar\u2019s healthcare environment and applicable regulations is an advantage.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Preferred Profile<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A patient-focused leader with strong healthcare service management experience who can improve patient satisfaction, resolve complex concerns, and promote a positive hospital reputation.<\/p>","protected":false},"excerpt":{"rendered":"<p>Industry: Healthcare \/ HospitalLocation: QatarJob Posting Date: 13 October 2026 Job Summary A leading hospital in Qatar is seeking an experienced Patient Affairs &amp; Public Relations Manager to oversee patient relations, enhance patient satisfaction, manage complaints, and strengthen communication between patients, families, hospital departments, and external stakeholders. The ideal candidate must have a strong background [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_themeisle_gutenberg_block_has_review":false},"class_list":["post-102427","awsm_job_openings","type-awsm_job_openings","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/premiumsolutions.qa\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/102427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/premiumsolutions.qa\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/premiumsolutions.qa\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/premiumsolutions.qa\/ar\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/premiumsolutions.qa\/ar\/wp-json\/wp\/v2\/media?parent=102427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}